I am a Lead UX/Service Designer and User Researcher with strong visual thinking and storytelling skills. I work mostly with public, health, care and educations services and organisations. Recent projects include working for Camden Council, the Department for Education, NHS, Defra, Wellcome Trust and the British Medical Association.
Over the last two decades, I have also worked with a large number of Tech start-ups, scale-ups and larger companies within the private sector. I have built cross-disciplinary design teams and started user research programmes from scratch.
I aim to share my process and work in the open as much as possible. You can read my notes on Medium or find me on Twitter.
I am part of Mega Mentor, a global platform to find and connect with senior and lead-level design mentors.
I also like to draw. Sometimes this is useful in my design work too, sometimes, it's just for art's sake. You can view my illustrations on Murubita.com.
Got questions or anything you would like to talk about? Feel free to connect with me using the links below or say ‘Hi’ via e-mail.